Important customer information

Delivery Charges

All orders over the value of £60 (without VAT) are delivered free of charge to most of mainland UK on a "next day" courier service (stock levels permitting). We aim to process all orders placed before 12PM for next day delivery, any orders placed after this time will be processed the following working day.

Our next day courier service is dependent on third party courier companies which from time to time vary their collection times. We take every care to allow for this, however sometimes events beyond our control can affect this service, if your order is affected by a courier collecting early we will let you know ASAP.

For other areas such as Ireland, some parts of Scotland and Wales, other charges may apply, please contact us before you order for accurate quotes.

Orders below the value of £60 (without VAT) will be subject to a delivery charge of £4.99

 

"No Quibble" Money Back Gaurantee

All of our goods are backed by our "No Quibble" money back gaurantee, should you wish to cancel your order your money will be returned via your chosen payment method.

At Save On Supplies, we want you to be entirely satisfied with all of your purchases, should this not be the case, please contact us in order that we may act to resolve the problem.

If any of the items are damaged during transit they will be replaced on a like for like basis, should we find that the items are in a satisfactory condition upon return, these items will be charged to the customer.

 

Payment on account

If you would like to have a credit account please complete our credit application form, which can be requested by clicking here. We use an external credit refernce agency and only registered UK businesses will be eligable for a credit account. Once your account has been confirmed, your internet shop will be authorised to pay on account.

All invoices must be paid within 30 days of the date on the invoice. Should your account run over 30 days it will be placed on stop and steps will be taken to recover the debt via court action.

Payment can be made via bacs, please request details by clicking here, only confirmed customers will receive a reply to these e-mails.

If you would like to pay by cheque, please make cheques payable to: Save On Supplies Ltd and send them to:

White House Farm
St James Road
Goffs Oak
Herts
EN7 6TR

 

Credit Card Security

We only use recognised payment portals to process your credit card information, Save On Supplies does not have direct access to any of your credit card details and does not record these details at any stage of the process.

 

Returns

In relation to the terms and conditions of the distance selling act, your goods may be returned for any reason within 7 days of receipt of the goods.

 

Images

The images on this website are for illustration purposes only, some goods may differ in appearance to the images provided. These variations can be cuased by different browsers used to view our site, all efforts are taken to enusre that our images are not misleading in any sense.

 

Title of goods

All goods remain the property of Save On Supplies until they are paid for in full by the customer, at which point title shall pass to them.